Information Technology 帮助台
The Information Technology (IT) 帮助台 provides centralized technology support to Brookdale 社区 College for all Information Technology requests and issues. IT 帮助台 is available 24x7x365 to assist Current Students, 教师, 工作人员, 新, Incoming Students, and Future Students.
Contact the IT 帮助台 using any one of the following methods:
- Create a Support Ticket: This is the preferred method of contact. 选择 Create a Ticket link below to submit a support ticket. Optionally log in directly 帮助台 using your complete Brookdale 电子邮件 address and NetID password.
- 电子邮件: 帮助台@nicemoz.com
- 电话24/7: 732-224-2829: Use for 紧急 issues that require immediate assistance (866) 767-9512.
快速链接
NetID: Use this link to review NetID documentation to change/reset your password and look-up your account information.
NetID for Mobile: Use this link to review NetID documentation to update your password on your mobile device.
Wireless Access: Use this link to review wireless access documentation.
Student IT Guide: Use this link to view the Student Information Technology Guide.
Employee IT Guide: Use this link to view the Employee Information Technology Guide.
Colleague Password Self Reset: Use this link to reset your Colleague password.
Configuring 电子邮件 on Mobile for Office 365: Use this link to set-up Office 365 电子邮件 on your mobile devices.
Clearing Saved Passwords in Browsers: Use this link to access instructions for clearing savd passwords in browsers.
Zoom Phones: Use this link to find documentation and support for the Zoom Phones.
Report Spam or Suspicious 电子邮件: Use this link to view instructions on how to report spam or suspicious emails to the email administrator
Office 365 ATP Safe Links: Use this link to view information on Office 365 Advanced Threat Protection Safe Links.
Quarantined 电子邮件s: Use this link to view quarantined emails. (Note: Login to Office 365 portal)
Create a Support Ticket: Use this link to review instructions on creating an IT support ticket.
Office 365 Mobile App Download Instructions: Use this link to access documentation on downloading and installing Office 365 Mobile Apps.
Get Microsoft Office on your Personal Devices: Use this link to access documentation on downloading and installing Office Application on your personal devices.
Configure Outlook Client on Your Personal Computer or Laptop: Use this link to access documentation on configuring Outlook Client on your personal laptop or computer.
Using OneDrive to Back-Up Files: Use this link to access documentation on using your Brookdale OneDrive account to back up your files.
Update Mobile Phone Number for Emergency an Non Emergency Notifications: Use this link to access documentation on using your Brookdale OneDrive account to back up your files.
VMWare Client Access-On 校园: Use this link to access documentation for using Desktop Virtualization – VMWare Client Access.
VMWare Horizon Client Installation-Student and 教师: Use this link to access documentation for installing the VMWare Client Desktop Virtualization on a personal laptop or computer.
Ticket Submission Flowchart: View a process overview of an IT Support Ticket submission.
Screen Lock Policy: Overview of the 15-Minute Screen Lock Policy.